Job Description

Confidential

Job Details

Performs monetary transactions using a cash register or computerized payment system
Accepts cash and counts out the correct change
Scans credit cards
Checks to make sure all cash tendered is not counterfeit
Counts the till at the end of the shift to make sure the amount tendered is correct
Troubleshoots the possible causes of an incorrect till count
Reports an incorrect till count using the proper paperwork or computer process
Tells customers about special offers and featured items
Assists customers with finding items and having a desirable checkout experience
Has a general knowledge of product pricing and place in the shop
Scans coupons
Directs customer inquiries to other staff if unable to answer them satisfactorily
Issues receipts to customers for their purchases
Bags cash for transfer to a vault or bank
Wears a uniform or dresses in proper business attire
Scans products or enters necessary codes if a scan isn’t possible
Bags products, trying not to make bags too heavy or crush fragile products
Helps customers carry heavy merchandise and load it into their vehicles
Issues refunds for returned items
Accepts alternative forms of currency such as cheques, traveller’s cheques, etc.
Answers calls to the store and directing them as needed
Checks pricing on products that have missing or damaged labels