Job Description

we believe in satisfying the needs of our customers. We do so, by making all channels of communication open for our clients and helping them discover services from the comfort of their homes. That is why we are seeking a highly skilled telesales executive. By bridging the gap between the customers and the company, the work of a telesales executive involves having telephonic conversations with the customers, while hitting the sales targets of the company. Going the extra mile for the customer is a vital part of the role of the telesales executive. With an in-depth knowledge of the company’s offerings, the ideal telesales executive works towards building a strong relationship with customers, by making telephonic sales.

Objectives of this role:
Meet weekly/monthly sales targets by developing a marketing strategy as a telesales executive
Gain a deep understanding of the company’s services and find gaps in the customer’s lives wherein the company’s services fit
Foster strong relationships with existing and potential customers by honing the telesales executive skills such as listening, empathy and problem-solving
Comply with the rules and regulations of the company by providing customer support as a telemarketing executive
Responsibilities:
Convert leads for the company through telephonic conversations
Maintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queries
Stick to the sales script and strategy, but also improvise it when needed, within the scope of the telesales executive job role
Update customers about new launches and record customer reactions to new products
Be aware of the latest industry trends as a telesales executive